What clothes should I take?
Dress is informal and relaxed on most occasions. Smart casual clothes are acceptable at most restaurants and night-spots. Men are generally not expected to wear suits and ties, except in a few of the top formal bars and restaurants in major cities. In summer a jacket and sweater should be included in your luggage should the weather turn cooler or you visit higher altitudes. You can expect some rain, so also include a light rainproof jacket or coat. If visiting between May and September, pack warm winter garments and layer your clothing.

Do I need a passport or visa to enter New Zealand?
All visitors to New Zealand must carry a passport that is valid for at least three months beyond the date you intend to leave the country. Most visitors who intend to stay for less than three months do not require a visa. If you want to stay longer than three months, or your country of origin does not have a visa waiver agreement with New Zealand, then you will need to apply for a Visitor's Visa. Read our Passports and Visas section carefully, and if you need more information look at the Immigration New Zealand website or the New Zealand Embassy website.

Can I use my credit cards/ATM cards in New Zealand?
All major international credit cards can be used in New Zealand and Travellers Cheques are accepted at hotels, banks and some stores. If your credit card is encoded with a PIN number you will be able to withdraw cash from automatic teller machines (ATMs) situated at banks and shopping centres throughout the country. If possible only withdraw small amounts of cash at a time and always shield your PIN number.

Are there any poisonous animals in New Zealand?
New Zealand has no snakes or dangerous wild animals, making it safe for visitors to enjoy outdoor activities.

Is it safe to drink the water in New Zealand?
New Zealand cities and towns have excellent water supplies and in all cases tap water is fresh and safe to drink. Water from rivers and lakes should be boiled, chemically treated or filtered before drinking to avoid stomach upsets.

What is the voltage of electricity supply in New Zealand? Do I need to take a converter?
Electricity is supplied throughout New Zealand at 230/240 volts (50 hertz), although most hotels and motels provide 110 volt AC sockets (rated at 20 watts) for electric razors only. For all other equipment, an adapter/converter is necessary, unless the item has a multi-voltage option. Please note that power outlets only accept flat three or two-pin plugs, depending on whether an earth connection is fitted. .

What rental car agencies are in New Zealand?
The main international companies such as Avis, Hertz and Budget operate in New Zealand. There are also local rental companies.

Where are the international airports located in New Zealand?
New Zealand's international airports are at Auckland, Wellington and Christchurch. Some flights from Australia also land at Hamilton, Palmerston North, Queenstown and Dunedin. You'll find more information about New Zealand airports in the Getting to and Around New Zealand section.

When is the best time to go trekking/hiking in New Zealand?
Tracks such as the Abel Tasman, Heaphy and Queen Charlotte Sounds Walkway located at the top of the South Island can be walked all year round. However, those tracks at higher altitudes such as the world famous Milford Track, Kepler and Routeburn are closed in the winter due to snow. You must book to walk the Milford and Routeburn tracks, which are open between October and April.

Should I go on a guided walk or an independent walk?
If you like hot showers and other home comforts, you should book a guided walk. But if you don't mind 'roughing it a bit' then try independent walking, carrying your own pack and staying in basic huts or tents. If you wish to walk the popular Routeburn and Milford Tracks, you will need to book through the Department of Conservation's Great Walks Booking Office. Email greatwalksbooking@doc.govt.nz for further information or fax +64 3 2498 515.

What types of accommodation are available in New Zealand?
New Zealand offers a wide range of accommodation options from top-class hotels, exclusive lodges, motels, guest houses, and farm or homestays to holiday parks and backpacker hostels. You might also like the freedom to discover New Zealand at your own pace in a campervan. Two, four or six berth vans are available to rent, offering all the comforts of home including a shower, refrigerator and microwave. See our Accommodation section for more information.

What is a 'Farmstay'?
Farm and homestays are an ideal way to get to meet local people and experience a slice of New Zealand rural life. Depending on the kind of farm, you may get the chance to share home cooked meals with your hosts and join in with milking cows, shearing sheep, lambing, kiwifruit harvesting or whatever else is happening on the farm.

What is a 'Kiwi'?
The kiwi, New Zealand's national emblem, is a flightless bird with hair-like feathers and a long, slender bill which it uses to pull worms and insects out of the ground. Found only in New Zealand, it is active at night in the wilderness areas of the country. Be sure to visit one of the many kiwi houses where you can watch them under special 'nocturnal' lighting.

What kind of night-life is available in New Zealand?
Lively DJ and band scenes, particularly in the larger cities, have given New Zealand's night life a renewed vibrancy. You will find a variety of night-clubs, cabarets, pubs, concerts and live performances to choose from, and there are also four casinos, in Auckland, Christchurch, Dunedin and Queenstown.

What types of activities are available for children?
If you are thinking about visiting with your family, you can be confident that New Zealand has a wide range of activities to keep your children happy. New Zealand's parks and large areas of unspoilt wilderness are ideal places to expand your children's appreciation of wildlife and the outdoors. Horse riding, snow activities, whale watching, fruit picking and wildlife centres and zoos are just some of the choices available.